Personal Data Protection 447duit

1. Information We Collect

In order to provide services that are safe, responsible and compliant with international licensing requirements, 447duit collects various types of information from members. This collection is done directly through the registration process and platform usage, as well as automatically through browsing technology.

Categories of information that may be collected include:

• Identity information: full name, identity card number (MyKad) or passport, date of birth and gender.
• Contact information: email address, mobile phone number and mailing address.
• Financial information: bank account number, e-wallet details (Touch 'n Go, ShopeePay), deposit records, withdrawals and transaction history.
• Technical information: IP address, device type, operating system, web browser, screen resolution and login session data.
• Activity data: betting records, game preferences, bonus claim history and platform usage patterns.

2. Purpose of Data Collection and Use

447duit collects personal information only for legitimate purposes related to the operation of the platform. Each piece of data collected is used for one or more of the following purposes:

• To verify member identity during registration and the account verification process in order to comply with international licensing requirements.
• To process deposit and withdrawal transactions through supported payment methods.
• To provide responsive customer support through 24/7 live chat and email in Bahasa Melayu and English.
• To manage member accounts, including cashback bonuses, the VIP programme and account-related communications.
• To detect and prevent fraudulent activity, money laundering and the use of multiple accounts.
• To ensure compliance with responsible gambling requirements, including the minimum age of 21 and above.
• To improve our platform and services based on aggregated and anonymised usage patterns.
• To send important service communications and, with your consent, relevant promotional information.

3. Use of Cookies and Tracking Technology

447duit uses cookies and similar tracking technologies to improve the user experience and ensure the security of your login session.

Types of cookies used include:

• Session cookies: maintain your login status during an active session and are automatically deleted when the browser is closed.
• Preference cookies: save your language settings and display preferences for future visits.
• Analytics cookies: collect aggregated and anonymised data about usage patterns for platform improvement purposes only.
• Security cookies: help detect suspicious login attempts and protect your account.

4. Sharing Information with Third Parties

447duit does not sell, rent or trade members' personal information to any third party for marketing purposes. However, in certain situations, limited and controlled sharing of information may be necessary:

• Payment service providers: information required to process transactions through DuitNow, FPX (Online Banking), Touch 'n Go eWallet, ShopeePay and crypto (USDT, BTC, ETH).
• Platform technology providers: companies that help operate the technical infrastructure of the 447duit platform, subject to strict confidentiality agreements.
• Regulatory bodies: disclosure to licensing authorities or law enforcement when required by applicable law.
• Fraud prevention: limited sharing of information with third-party identity verification services to maintain platform integrity.

In all of the above cases, sharing is limited to the minimum information necessary, and all third parties are bound by equivalent confidentiality obligations.

5. Data Security Measures

The security of your personal information is a responsibility we take seriously. 447duit implements multiple layers of technical and operational security to protect your data:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Password storage using irreversible hashing techniques.
• Two-factor authentication (2FA) available for an added layer of protection on your account.
• Intrusion detection systems and 24/7 monitoring by our security team.
• Internal access to member data is restricted and logged, limited to authorised staff only.
• Regular security audits by independent and qualified third parties.

6. Your Rights as a 447duit Member

As a 447duit member, you have the following rights regarding your personal information, which can be exercised at any time by contacting our support team:

• Right of access: you may request a copy of the personal information we hold about you.
• Right to rectification: you may ask us to correct information that is inaccurate or incomplete.
• Right to erasure: you may request deletion of your personal data, subject to legal and licensing requirements that oblige us to retain certain records.
• Right to restrict processing: you may ask us to limit how we use your data in certain circumstances.
• Right to object: you may object to the processing of your data for marketing communication purposes.
• Right to data portability: you may request your data in a structured, machine-readable format.

To exercise any of the rights above, please contact our customer support team via 24/7 live chat or email. We will process your request promptly.

7. Data Retention and Deletion

447duit retains your personal information for as long as your account is active, or for as long as necessary to fulfil the purposes stated in this policy. After an account is closed or becomes inactive, data retention periods are as follows:

• Financial and transaction records are kept for the period required by applicable international licensing and financial law requirements.
• Customer support communication logs are retained for reference and service improvement purposes.
• Technical data and server logs are deleted periodically in accordance with our internal data management policy.
• Information collected for fraud prevention purposes may be retained for longer in line with security operational requirements.

Once the retention period ends or upon a valid request, data will be securely deleted using methods that ensure it cannot be recovered.

8. Third-Party Links and Services

The 447duit platform may display links to third-party payment services such as FPX gateways, Touch 'n Go eWallet and ShopeePay during the deposit or withdrawal process. Please note the following:

• The 447duit privacy policy does not cover the privacy practices of any third-party service.
• When you complete a transaction through a third-party payment gateway, you are subject to their own privacy policy.
• We recommend that you review the privacy policy of each third-party service before providing your information to them.
• 447duit is not responsible for the data practices of third parties that are outside our control.

9. Changes to This Privacy Policy

447duit reserves the right to update or amend this Privacy Policy from time to time to reflect changes in service practices, legal requirements or the technology we use.

When significant changes occur, we will notify members through in-platform notifications or email communications. The "Updated" date at the top of this page reflects the latest version of this policy.

Your continued use of the 447duit platform after any changes are posted indicates your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and request data deletion in accordance with the established procedure.

10. How to Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, the 447duit team is ready to help:

• Live Chat 24/7: available directly on the platform, in Bahasa Melayu and English.
• Email: [email protected]

For requests related to data rights (access, correction, deletion), please clearly state the type of request and include sufficient information for us to verify your identity before processing it.